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Author: ntfhost Created: 2/12/2010 1:05 AM
Optimizing capabilities to combat counterfeits

Keep the pirates at bay!
By ntfhost on 12/8/2011 4:35 AM

At a time when software and move piracy is reaching an all time high, the Business Software Alliance has taken the somewhat unexpected step of withdrawing its support of federal legislation aimed at stopping online piracy. Following initial enthusiasm for the bill, it would appear that closer scrutiny of the provisions have prompted fears from the BSA that the 'Stop Online Piracy Act' risked being too harsh, potentially inviting lawsuits and laying web giants such as Facebook, Google and eBay open to being shut down should they unwittingly transgress the provisions of the bill. So, if a well thought through federal bill can't get the necessary backing of the very bodies it is designed to protect, i.e. the brand owners themselves, what can governments do to improve the situation and stem the flow of lost tax revenues caused by piracy?

With the black dog of recession angrily biting at the heels of many countries in Europe, and practically every penny in the coffers making a difference, now is really the time for consumers to recognise the responsibility they have to support legal trade that can help to nurture their countries back to healthy economies. Clearly legislative action is difficult to orchestrate but more focus on consumer behaviour and encouragement of a combined effort could be the start of something really positive and far-reaching.

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6th Global Forum on Pharmaceutical AntiCounterfeiting: Report
By ntfhost on 5/29/2011 8:52 PM

Since the 1st Global Forum on Pharmaceutical AntiCounterfeiting back in 2002, there has been a huge increase in awareness of the dangers of counterfeit medicines and the pharmaceutical industry, national drug regulators, law enforcement agencies, international organizations and healthcare professionals have never been more active in combating fake medicines and medical devices. Nonetheless, the problem persists and may even be on the rise in many parts of the world, including the Americas and Europe.

No To Fakes was proud to be a media partner at the 6th Global Forum on Pharmaceutical AntiCounterfeiting held early May in London. This year the focus was on optimizing capabilities to combat counterfeits, and although the emphasis was on the pharmaceutical and medical sector, parallels were drawn with other industries. For example, Steve Carden provided an excellent overview of how the issues faced by the cigarette and tobacco industry could be applied and adapted to the pharma industry.
Roger Bate, who has also been featured recently on No To Fakes, gave an informative overview of the international politics affecting programmes to reduce counterfeiting, highlighting the problems of illiteracy and low income in the most affected markets. There was also much discussion about the definition of fake drugs (counterfeit, falsified, substandard, etc) and a proposal to define the problem simply as 'not safe'. Notable was the widespread participation of government health ministries and agencies in this event, particularly from African countries. It provided a valuable opportunity to learn what was being done and what was being planned to reduce the counterfeits on this continent.

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Spotlight on recent counterfeiting statistics
By ntfhost on 2/17/2011 2:00 AM

Is the outlook for a reduction in counterfeiting looking good? Recent media coverage would indicate no; the figures for counterfeiting across all industries look pretty gloomy:

"The value of counterfeit and pirated products sold worldwide is expected to grow to as much as USD 1.78 trillion in 2015 and is likely to hurt foreign direct investment (FDI) and tax collections in many G-20 countries, including India" (BASCAP - Business Action to Stop Counterfeiting and Piracy)

The BASCAP report is brutally frank about the financial fallout from counterfeiting in terms of lost revenues but also the economic costs of deaths resulting from product counterfeiting and recommends increased cooperation between governments and law enforcement agencies to fight the counterfeiting scourge.

"Counterfeiting has risen by more than 10,000 per cent in the past two decades globally, while in the UK the market is worth at least £14 billion a year. " Ruth Orchard, Director-general of the Anti-Counterfeiting Group, UK, was recently quoted as saying.

And part of the problem is easy access to counterfeit goods; the Internet being a major source of both intentional and unintentional counterfeit purchases. eBay is apparently doing its mightiest to fight the counterfeiters and removes thousands of items from the site every week but it's an uphill struggle and the recent eBay/Tiffany court battle would indicate that some brand owners feel that eBay is not doing enough to protect its users.

No to Fakes is frequently encouraging the concept of using information to fight the fakes. The aim of the No to Fakes website is to educate the general public about the problems of all fake products because providing knowledge and understanding of the issues involved has great potential for stemming the tide of counterfeit purchases and empowers consumers to make informed decisions on what they buy.

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New anti-piracy campagin aimed at babies
By ntfhost on 12/9/2010 12:22 AM

The independent record label IRIS has caused quite a stir with its new anti-piracy campaign aimed at babies and small children. Instead of using the hard-hitting ,'you wouldn't steal a car' approach adopted by the film industry, IRIS has chosen to soften the message and, by targeting children, take an educational, long-term view. With cutesy artwork by illustrator and animator S.Britt, the message "I share everything but my music" is conveyed.

You can see where IRIS is coming from, after all the kids of today will be the music-buyers of tomorrow and if they have grown up with the attitude that pirated music is wrong that will hopefully stay with them into their adult years. “Copyright awareness doesn’t have to be heavy-handed; it boils down to supporting the artists that create the music we love,” said Bryn Boughton, Co-Founder and CMO of IRIS Distribution.

The campaign has prompted a lot of comment, mostly negative it appears, with opinions ranging from "I think this actually helps pirates by showing the public this is the best the IRIS could come up with." to "To me, this illustrates the very weakness of their arguments, we want to share what we love with those we love. Why should music be any different?" What do you thnk of the IRIS campaign? How effective do you find this approach and do you think it can have any long-term impact?


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Agreement, publicity and reports - adding fuel to the fight against fakes
By ntfhost on 10/7/2010 6:21 PM

Nearly 40 nations convened in Tokyo in early October to discuss the signing of an Anti-Counterfeiting Trade Agreement. These talks have involved the US, European Union, Australia, Canada, Japan, New Zealand, Singapore, South Korea and Switzerland, all of whom say their economies have suffered from a sharp increase in trade in fake and pirated goods. Hopefully these talks will now move forward into forming the foundations of a solid agreement that can result in a significant decrease in counterfeiting across the globe. Although some would say that the absence of one of the chief perpetrators of counterfeit crimes, namely China, would indicate an uphill battle ahead!
In India an official S.O.S. has been sent out from Bollywood. A handful of well-known Bollywood actors have sought the help of the Mumbai police to intensify action against movie pirates. Amidst much publicity they have sent off a series of letters to top police figures seelking their help to contain the piracy of their latest film. Action such as this by high-profile people brings the issue into the public eye and can be highly effective in dissuading consumers from buying into the counterfeit trade.
The release of the latest report from the British Software Alliance on the 'Economic Benefits of Reducing Software Piracy' is also doing its part to spread the word. When the bald facts are that reducing software piracy by a mere 10 points over the next four years could produce US$140 billion in new economic activity in the 42 countries studied, it's actually hard to imagine how anyone could argue that counterfeiting is a 'victimless crime' - economic losses affect us all!

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Getting burned by fake electronics?
By ntfhost on 6/14/2010 5:45 PM

They might look pretty good sometimes, they might save you a packet, but are they really worth it? We're talking about the massive tide of fake electronics that has swept the market, ultimately causing enormous problems for consumers and brand owners alike. From fake iPods (aka "notPods"), mobile phones and memory cards to hair stylers, batteries and cables; fakes are everywhere in the electronics market and sometimes telling the wheat from the chaff can be surprisingly challenging. Apart from the dangers they can pose (explosive batteries, dodgy wiring, electrical interference), fake electronics are never as good quality as the original (even the Chinese manufacturers of the new counterfeit 'iPad' admits this) and by supporting this trade you are detracting from the R&D effort that brand owners like Apple, Nokia and Motorola have invested. If the brand owners suffer, the next is in line are the people who work for them and ultimately those that buy from them. So don't be a KIRFer (Keepin' It Real Fake) and stick to genuine electronics. What are your thoughts on this issue? Have you ever knowingly bought a fake electronic product? What was your experience and do you think it was worth the money you saved?
Keep yourself informed on fake electronics brands, check out the No to Fakes Consumer Electronics and Software section.

 

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No to Fakes Comment
By ntfhost on 2/12/2010 6:55 AM

It has been very interesting for me to hear about the research into counterfeiting that Professor Gosline and Anne-Flore Maman are undertaking. Although they are approaching the subject from two different angles; Maman focusing on what drives consumers to knowingly buy counterfeits and Gosline homing in on how consumers respond to counterfeits and how this response can affect their subsequent shopping habits, their resulting conclusions and ideas can be combined to create insightful and useful social commentary.

What comes through strongly in Maman’s research is that price is not the deciding factor for consumers knowingly buying fakes, rather it is the buzz, excitement and illicitness associated with the process. Buying fakes initiates an empowering experience of ‘picking up a bargain’ (a similar feeling you get when you go sales shopping), while luxury shopping in a boutique where you are engaged (sometimes even hounded) by sales staff is not to everyone’s tastes. Haggling in a street market or engaging in banter with the seller is more exciting and makes the shopper feel they are in charge; wheeling and dealing to get that bargain that others may not be so ‘smart to get’.

Speaking personally, this is a strange notion to me; I get excited about spending a larger amount of money than I probably should be and owning something special, thus would not gain that same satisfaction from buying a fake, however much of an ‘experience’ I may undergo in the process. But shopping experiences are extremely personal. Clearly a large swathe of society does get a major kick out of buying fakes and, what Maman’s research emphasizes is that this section of society is significant enough for brand owners to need to consider tilting their marketing towards this mindset rather than the other.

The major surprise in Professor Gosline’s research is that counterfeits don’t necessarily hurt the legitimate brands. Although there may be an initial feeling of pleasure gained from buying a fake handbag, ultimately there is a realization that the fake experience cannot replace the genuine one. The multiple counterfeit consumer segments that she highlights in her interview are all buying fakes for different reasons - there will always be consumers who, for financial reasons, are unable to buy genuine luxury items and will ‘make do’ with the fakes but, ultimately, her research indicates that there is a significant group for whom buying a counterfeit will actually spur them on to subsequently buy the genuine item.

Similarly to Maman’s research, the important information for the brand owners to take away, is that their products do have a strong enough life to weather the counterfeit storm and their anti-counterfeiting and marketing tactics could benefit from focusing on this brand strength, as well as highlighting the obvious ethical negatives of buying fakes.

In combination, these two types of research into counterfeiting can help brand owners because they reveal the thought processes behind the actual buying experience (Maman) and the ultimate result of that buying experience (Professor Gosline). As Professor Gosline points out, there will always be counterfeits but, in order to get the better of the counterfeiters, brand owners need to arm themselves and their best arsenal is a greater understanding of the multiple social experiences that constitute shopping.


 

 
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